Privacy Policy

Data Protection

The protection of your personal data is of particular concern to Mikan & Miler OG. We therefore process your data exclusively on the basis of the statutory provisions, in particular the General Data Protection Regulation (GDPR) and the Austrian Data Protection Act (DSG).

1. Controller

Controller responsible for data processing:

Mikan & Miler OG
Seidengasse 32/3/14
1070 Vienna
hej@mmobel.com
068120438857

2. Collection and Processing of Personal Data

Personal data is collected, processed, and used by us only to the extent necessary to provide our website, process contracts, handle your enquiries, or on the basis of your consent.

The data processed may include in particular:

  • Name
  • Address
  • Telephone number
  • Email address
  • Payment data
  • Order data
  • Communication content

3. Purpose of Data Processing

Personal data is processed in particular for the following purposes:

  • Processing and handling orders
  • Delivery of goods
  • Handling enquiries
  • Customer communication
  • Fulfilment of legal obligations
  • Improvement of our offer and our website

4. Legal Bases for Processing

Your data is processed on the basis of:

  • Article 6(1)(b) GDPR (performance of a contract)
  • Article 6(1)(c) GDPR (legal obligations)
  • Article 6(1)(f) GDPR (legitimate interests)
  • Article 6(1)(a) GDPR (consent), where such consent has been given

5. Disclosure of Data

Personal data is disclosed only to the extent necessary for contract processing or where a legal obligation exists.

Data may in particular be transferred to the following recipients:

  • Shipping service providers
  • Payment service providers
  • Tax advisors
  • IT and hosting service providers

Data is not disclosed to any other uninvolved third parties.

6. Storage Period

Personal data is stored only for as long as necessary to fulfil the respective purposes and to comply with statutory retention obligations.

7. Contacting Us

If you contact us by email, telephone, or contact form, the data you provide will be stored for the purpose of processing your enquiry.

We will not disclose this data without your consent.

8. Cookies and Website Data

Our website may use so-called cookies. These are small text files that are stored on your device.

Cookies are used to make our offer more user-friendly.

You can configure your browser so that you are informed about the setting of cookies and allow cookies only in individual cases.

Optional Google Analytics and Google Ads measurement

If enabled, Google Analytics measures visits and product interactions, and Google Ads measures completed enquiries and purchases. These optional services load only after you accept optional measurement in Privacy settings. One choice applies to both services. You can reject optional measurement and still use the shop, or change your choice through the Privacy settings link in the footer. Your choice is stored on your device for up to 180 days.

Our measurement events contain product identifiers, product prices and quantities, enquiry type and, for confirmed payments, an order reference and order value. We do not include names, email addresses, phone numbers, delivery addresses or message contents in these events. Personalised advertising and enhanced conversions are not enabled by this implementation. Google may process device and network information when you consent; see Google's privacy policy for information about its processing.

9. Server Log Files

The hosting provider of the website automatically collects and stores information in so-called server log files.

This concerns in particular:

  • IP address
  • Country inferred from request or geolocation data
  • Browser type
  • Operating system
  • Date and time of access
  • Pages visited
  • Website event type and technical session identifier

This data is used exclusively for the technical monitoring and security of the operation of the website.

10. Your Rights

You generally have the right to:

  • Access
  • Rectification
  • Erasure
  • Restriction of processing
  • Data portability
  • Withdrawal of consent
  • Objection to processing

If you believe that the processing of your data violates data protection law, you have the right to lodge a complaint with the Austrian Data Protection Authority.

11. Data Security

We use technical and organisational security measures to protect personal data as effectively as possible against loss, manipulation, or unauthorised access.

12. Changes to this Privacy Policy

We reserve the right to adapt this Privacy Policy as necessary so that it always complies with current legal requirements.